Support
Frequently asked questions
Answers to the questions we hear most often. If yours is not here, send us an email and we will help.
Both. We supply retail shoppers buying for themselves as well as businesses buying in volume. Our Wholesale & Business page covers bulk and trade orders.
Our website is a display catalogue of the categories we carry rather than an online checkout. For current availability and pricing on any line, email us and we will respond with the details.
Get in touch at contact@spinkstech.com with the product or category you are interested in. For wholesale, include the models and quantities you have in mind, and we will prepare a proposal.
The handsets we supply are intended to work on Australian carriers and are generally supplied unlocked. If you have a specific network or model requirement, mention it in your enquiry and we will confirm compatibility.
Yes. We despatch orders across Australia, with timing depending on your location and the carrier service. See our Shipping & Delivery page for details.
All goods come with guarantees that cannot be excluded under the Australian Consumer Law, and many products carry a manufacturer warranty as well. Full details, including how to make a claim, are on our Warranty & Returns page.
Absolutely. You can order across phones, tablets, computers, audio, charging and accessories in a single relationship. Send us your list and quantities and we will quote the lot.
By email, at contact@spinkstech.com. We handle all enquiries this way so there is a clear written record for both sides.
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